This solution focuses on airside/landside performance management. this management is improved by enhancing the airside processes with the inclusion of landside (passenger and baggage flow) process outputs (shared in the airport operations plan (AOP) via the target off-block time (TOBT) update) that can affect air traffic management (ATM) performance. detailed monitoring of the different processes relating to the turnaround will provide an early warning indicator of process and infrastructure inefficiencies/issues/failures, resulting in possible delays. finally, decision-making will be improved by the further development of tools such as ‘what-if’ functionality as well as the use of enhanced predictions. business intelligence should help stakeholders to share the same vision and collaborate in root cause analyses incorporating real-time information presenting both "what has happened" and also "what is predicted to happen" through forecast or predicted future airport performance and what-if capabilities enabling the proactive management of situations. The solution includes guidelines provided by the airport and on-board tools.